A few important things to note: Not all games contribute equally toward wagering requirements. Slots generally count at 100%, Live Casino at 20–30%, and Sports Betting varies depending on the terms. There is a time limit to complete wagering — typically 7 to 30 days. If the requirement isn't met in time, both the bonus and any winnings from it are forfeited. Log in to your account and check the bonus section to see your current wagering progress. Full terms for each offer are listed on the promotions page.
Ways to earn free spins: Free spins are usually credited automatically after a qualifying deposit or wager on designated slots games. In some cases you'll need to claim them manually from the Promotions Page – unclaimed spins expire if left inactive, typically within 72 hours.
Daily Sign-In Bonus: Log in on consecutive days to earn increasing rewards. For example, signing in 7 days in a row can unlock a special bonus on the 7th day. Miss a day and your streak resets back to day one. Once a bonus is available, click the 'Claim' button to collect it.
To view current free spin offers Promotions Page View.
Update schedule: The promotions page is updated at least once a week. During seasonal and special events — such as IPL, World Cup, and Eid — new offers are added almost daily. Some offers are time-limited: if you don't claim them within 24 or 48 hours, they're gone.
How to stay updated: When you're logged in, new offers will appear in the notification bell on your dashboard. If you opted in to promotional messages at registration, you'll also be notified by SMS. No promotional messages are sent during an active self-exclusion period.
How verification works: Your date of birth is required at registration. During KYC verification, your age is cross-checked against your National ID (NID) or passport. If an account is found to belong to a minor, it is suspended immediately and any deposited funds are frozen.
For Parents: If you believe your underage child is using 72bd9, please immediately Help Center Let us know. We'll act promptly. As part of parental responsibility, we recommend using parental control software on your devices.
1. Cooling-Off (1–30 days): If you need a short break, you can activate a cooling-off period of 1 to 30 days from your account settings. During this time, login and betting will be disabled. The period cannot be cancelled before it expires.
2. Self-Exclusion (6 months – 5 years): If you'd like to take an extended break Help Center Let us know. Once set, your account cannot be reopened before the period ends under any circumstances. When the period expires, your account does not reactivate automatically — you'll need to apply yourself.
3. Permanent Closure: To permanently close your account, send a written request to support. The closure process will begin once your remaining balance has been withdrawn. Once closed, a new account cannot be opened using the same details.
Withdrawal Limits:
• Minimum withdrawal: typically between ৳300 and ৳500.
• Daily maximum: Higher limits apply to accounts with completed KYC verification.
• The monthly limit is comparatively lower without KYC verification.
Processing time: Withdrawal requests are typically approved within 1–24 hours. The transfer to your mobile banking account may then take anywhere from a few minutes to 2–3 hours. If there is any suspicious activity or your KYC is incomplete, processing will begin once verification is done. Make sure the withdrawal number matches the number used at registration.
How to refer:
1. Log in to your account and find your referral code in the Profile or Promotions section.
2. Share that code with a friend or send them your referral link.
3. Have your friend register using that code or link and complete their first deposit.
Bonus eligibility conditions: The referred person must be a new user – existing accounts are not eligible for the bonus. Once they make a qualifying minimum deposit (generally ৳500 or more), the bonus will be activated for both of you.
Bonus credit time: Once the conditions are met, the bonus is typically credited to your account within 24–48 hours. Check the promotions page for the maximum number of referrals allowed per account.